Model Business Letters, Emails and Other Business (7th Edition)

DescriptionFor anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication.Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.Key FeaturesThis book contains over 300 sample documents, easy to use examples and practical advice on content, language and style.It will help you to:Master modern business writing for any occasionDevelop great working relationshipsUse email effectively and write clear, concise messagesWrite for websites, blogs and social mediaCompose creative and persuasive documentsReviews“Shirley teaches in a practical and fun way how to ditch the dinosaur clichés that have no place in modern business writing. There is never a dull moment in her workshops. She has done the same with the 7th edition of her best-selling book Model Business Letters. It’s a must-have for everyone who wants to write clear and persuasive business documents.” – Alex Tan, HR Manager, Singapore“With our communication today becoming more and more faceless, our writing is more important than ever. Shirley’s emphasis on building relationships through effective writing is really essential. In this 7th edition of her popular book, Shirley has given us a practical reference guide providing all the guidance we need as well as samples we can adapt. The new sections on email, social media and online writing are really useful too.” – Stephen Choo, PhD, Director and Regional Head of Insight, ASEAN, Hay Group“In her workshops, Shirley has such a friendly and interactive approach that makes everyone feel comfortable. She has done the same in the 7th edition of her popular book, writing in a simple, clear way and giving practical examples.” – Carmelia Ng, Organisation Development Manager, Fuji Xerox SingaporeAuthor BiographyShirley Taylor is a trained teacher from the UK and has spent several years as a Training Consultant and Lecturer teaching on secretarial and business studies courses in Singapore. She has also worked as Head of Department and Senior Lecturer in Bahrain and Toronto. She has recently set up her own business Shirley Taylor Training and Consultancy, and conducts her popular training programmes, workshops and seminars all over Asia.A high-energy, high-content speaker, Shirley is passionate about motivating individuals to make a real difference in our automated world. With inspiring stories and a fun style, she engages audiences quickly, and encourages them to embrace high-touch as well as high-tech so they can connect with heart.Shirley has been a trusted member of the professional speaking and training community for many years, and has received several awards for her services in leadership. She served as Asia Professional Speakers Singapore President 2011-12 and as Global Speakers Federation President 2017-18. She has spoken in almost 20 countries all over the world.Author of 12 books published by international publishers, Shirley has established herself as a leading authority in workplace communication, business writing, and email. Her international bestseller has sold over half a million copies worldwide and been translated into 17 languages. Her new book will be published early 2019: Connecting The Dots To Inspire The Leader In You.Shirley recently hosted the Future Leaders Summit, an online event attracting thousands of attendees from 100 countries. Shirley interviewed 31 global leadership experts who shared information about the future of leadership and essential skills needed for the future.“No matter how much we love our technology, we must never forget the importance of the human touch.” – Shirley Taylor